Friday, September 17, 2010

Shout Outs!

I am going to make 'Shout Outs' a regular feature of this Blog. Almost all of us experience extraordinary service occasionally or see a random act of kindness in our daily lives. Sometimes we don't realize how unusual it was until much later.
Naturally, we are more likely to remember negative experiences, but those comments will be reserved for private conversation.
Recently, I have been working with several parties who received their construction financing through First National of Alaska. The Loan officers I have been in contact with are Teo Ransum and Stacy Tomuro and they have been great to work with. Above and beyond good service, they have been extraordinary. They return calls very promptly and went out of their way to make sure things were going smooth. For Owner/builder financing information you can go to

Never miss an opportunity to make someone's day!

Thursday, September 9, 2010

It's Over

The Fair is over and it was good! Scores of past customers came in to say hi. I tried to keep a log of all who came through but I soon lost count. After building between 500 and 600 cabins over twenty years, we have a lot of past customers.
We have had a booth at the fair many times but this year was different. We couldn't even keep up with the demand for flyers and business cards.
We want to say thank you to all who visited us and we look forward to doing it again next year.

I am not discouraged, because every wrong attempt discarded is another step forward.
- Thomas A. Edison

Sunday, September 5, 2010


The 2010 Alaska State Fair is almost a memory, albeit a wet one. Two more days and it is over.
Alaskans are a hardy breed, I can tell you that. They come to the fair no matter how cold and wet it is. They wait patiently in line for performances where they will have to sit in wet cold chairs with rain pouring (although the hosts were wiping the chairs with a shamwow last night, which was cool)
They are wet through and through yet they walk through the grounds like there is nothing to it. You don't hear any complaining either, they are more likely to say "Its Alaska, It Rains, It's Cold, It gets dark, get over it." Try that in California.
Having our booth here gives us an opportunity to visit with past customers which is great. Some go back over 20 years. It also gives us an opportunity to speak with new customers who will be building in the next 20 years.
Come see us at the Fair, we'll be there until closing on Monday, then it's back to the real world.